Have a question about your order, UK delivery tracking, technical specifications, or 30-day money-back guarantee? Our friendly, UK-based customer care representatives are ready to assist you.

Send Us A Direct Message

UK Support Headquarters

Heatoor UK Customer Operations
124 City Road, EC1V 2NX
London, United Kingdom

Email: [email protected]
Customer Line: +44 20 8092 6841

Operating Hours

  • Monday – Friday: 9:00 AM – 6:00 PM GMT
  • Saturday: 10:00 AM – 4:00 PM GMT
  • Sunday & Bank Holidays: Closed (Automated Email Ticketing Active)